Refund Policy

Effective Date: July 3, 2026

At Local Made Goods™, we take great pride in the quality of our small-batch specialty food products. Every item we sell is crafted with care and shipped with attention to quality. We want you to be completely satisfied with your purchase.

Food Products — All Sales Final

Due to the perishable nature of food products and food safety regulations, all sales are final. We are unable to accept returns or exchanges on food items once they have been shipped.

We encourage you to review product descriptions, ingredients, allergen information, and serving sizes carefully before placing your order.

Damaged, Defective, or Incorrect Items

We stand behind every product we ship. If your order arrives damaged, defective, or incorrect, please contact us within 5 business days of delivery at hello@localmadegoods.com.

Please include your order number, a description of the issue, and photos of the damaged or incorrect item and packaging. We will review your request and, at our discretion, offer a replacement, store credit, or refund for items that arrive damaged or incorrect.

Wholesale Orders

Wholesale order returns and cancellations are subject to separate terms agreed upon at the time of account approval. Please contact us at wholesale@localmadegoods.com for assistance.

Order Cancellations

Orders may be cancelled before they are shipped. Once an order has been fulfilled and handed to the shipping carrier, it cannot be cancelled. To request a cancellation, contact us immediately at hello@localmadegoods.com with your order number.

Lost Packages

If your package is lost in transit, please contact us at hello@localmadegoods.com with your order number and tracking information. Claims for lost packages must be submitted within 14 days of the estimated delivery date. We are not responsible for packages delivered to an incorrect address provided at checkout.

Contact Us

Local Made Goods LLC
303 East Monroe Avenue
Greenwood, MS 38930
Email: hello@localmadegoods.com